Return and Refund Policies
We accept returns within 7 days of delivery for unopened and unused products in original packaging. To initiate a return, please contact us at your email address. Refunds will be processed within 5-7 business days after we receive the returned item. Shipping costs are non-refundable. Opened food products cannot be returned due to hygiene reasons.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shreegopalenterprises22@
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shreegopalenterprises22@
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We accept returns within 14 days of delivery for unopened and unused products in original packaging. To initiate a return, please contact us at shreegopalenterprises22@gmail.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shreegopalenterprises22@gmail.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shreegopalenterprises22@
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shreegopalenterprises22@
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shreegopalenterprises22@gmail.
Return, Exchanges & Cancellations
KSETRIKAGRHA does not offer any return or exchange facility. After having placed their order, customers may cancel their order by giving proper reasons for cancellation, only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse. In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another KSETRIKAGRHA product(s) available on our website of same or higher value by paying the remainder. Any product that has been missing, hampered or damaged while transportation MUST be notified by email within 24 hours of the product being delivered along with the unboxing video mandatorily and returned to our warehouse within a strict time period of one week, else KSETRIKAGRHA will not be liable to accept the product. In such cases, the customer will have to write to shreegopalenterprises22@gmail.
**Note- Always make unboxing video while opening the packet as it is compulsory to share unboxing video while raising claim for wrong/empty/damaged product within 24 hours of delivery**